Help & FAQs:

ChinaBuy.com Help & FAQs

How does ChinaBuy.com work?
The website ChinaBuy.com currently sells products provided by Amazon.com's associates program. When you buy and checkout an item from ChinaBuy.com, you will be taken to Amazon.com's ordering system to make the payment and process the shipping information. The process is seamless.

Is my information confidential?
ChinaBuy.com does not collect the customer's contact information or credit card information as the payments and orders are taken by Amazon.com's system. For further information about Amazon.com's privacy policy, please visit their website for more details.

What is your refund and return policy?
As all orders are processed by Amazon.com's system, the refund and return policies are governed by their return policies. For more information, please visit Amazon.com for more details.

Are your prices higher than Amazon.com?
No. All the pricing information are provided by Amazon.com. So the price would be the same.

How do I contact you if I have question about my orders?
All the orders and shipping are processed by Amazon.com's system. If you have any questions about your order, please contact Amazon.com's customer service department. However, if you have questions about the website "www.ChinaBuy.com" itself, please contact us.






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